Managing Technology Within An Organization

“I am putting myself to the fullest accessible use, which is all I anticipate that any acquainted article can anytime achievement to do.” – From the HAL 9000 computer, 2001: A Space Odyssey

When it comes to technology solutions for your business it is simple to get agitated abroad with the latest-and-greatest accessories and solutions. Everyone wants to accept the latest agleam thing. In beyond organizations, managing technology can become crushing due to aggressive and duplicative technology requests. Left unfettered, the aggregation technology belvedere can resemble a “spaghetti bowl” over time. Generally is the case, new technology requests are submitted after any business case to abutment their investment.

I am a big backer of accepting non-technology business leaders play an alive role in the assurance of the technology solutions activated at an organization. While it is analytical to cover an IT angle from a abstruse interface standpoint, accepting non-IT cadre drive technology solutions generally advance to decisions based on thebusiness needs of the organization. As such, any technology appeal would crave a business plan to abutment the investment.

Form A Technology Committee: This is the alpha of your technology approval process. Create a technology board that represents assorted cadre from cross-functional departments. Consider selecting an operations, marketing, accounting, technology and accounts affiliate to this team. This board is answerable with creating the action for appointment technology band-aid requests for the alignment as able-bodied as accouterment the prioritization and ultimately, approval of the requests.

Develop A Submittal Process: Inherent in a well-thought through technology action for an alignment is developing a action for the acquiescence of ideas. Following the “garbage-in, garbage-out” mindset, developing a abundant action for acquiescence will advice edger out the “nice to haves” and focus the board on real, absolute solutions. This action should not alone cover the technology band-aid identified, but as importantly, the business case for its justification. For accustomed projects in the queue, a account advice should be beatific to the alignment recapping the action of the committee.

Focus Your Projects: A technology board creates focus throughout the organization. While it would be abundant to accept every new abundance of technology that gets released, that is abstract and costly. The board can advice with accouterment a high-level angle on the absolute action back it is because all requests. All to often, authoritative requests accept a addiction to be created in a silo, with alone the appulse on that administration considered.

Need To Accept Vs. Nice To Have: This is a biggie. It is simple to feel that an iPhone 3 becomes anachronistic as anon as the iPhone 4 is released, but if the technology is run by the committee, the “nice to haves” usually abort due to a abridgement of business case. The board allows the alignment to run with an aloof arrest with account to technology. The board is answerable with convalescent ROI on technology solutions and back it is comprised cross-departmentally, there should be no “pet” projects.

One Project, Big Picture: I accept headed a technology board in the accomplished and the greatest “aha” moment for me was the bulk of agnate technology solutions that were getting presented from altered departments. Had all of these requests been accepted, the alignment would accept overspent IT dollars as able-bodied as created duplicative solutions to the aforementioned issues. The board allows for its associates to “rise above” the affray of the alignment and appearance the technology requests in the big picture. The committee’s ambition was to ensure that any accustomed appeal was accretive to the all-embracing company.

Create A Business Case: This is the best way to bright out the clutter. Ask advisers what they charge from a technology band-aid and the board will be inundated with ideas. Ask them to abide in a business case (cost absolution for the investment) forth with their band-aid and account are decidedly reduced. The business case for a technology band-aid not alone helps in anecdotic whether the investment is account it, but aswell armament the columnist to anticipate about how this band-aid interfaces aural the absolute platform.

Post Analysis: Lastly, anxiously barometer the business case proforma adjoin the absolute cost/return of the projects not alone holds the submitter responsible, but aswell the committee. The ambition with the column assay isn’t to “call humans out”, but rather accommodate an aloof banking assay of the project. After this blazon of column assay altitude to authority this aggregation accountable, the board eventually will serve no purpose.